Company Address: COFFEECOPIA is based at 47 Deodar Road, London, SW15 2NU.
1.1 The definitions in this clause apply in the terms and conditions set out in this document:
- force majeure event: shall have the meaning given in paragraph 9.
- goods: the products that we are selling to you as set out on your order.
- order: your order for the goods.
- order confirmation: shall have the meaning set out in paragraph 2.5.
- terms: the terms and conditions set out in this document.
- writing: or written includes e-mail.
1.2 Headings do not affect the interpretation of these terms.
2. Basis of Sale
2.1 These terms and the order are considered by us to set out the whole agreement between you and COFFEECOPIA for the sale of the goods. Please check that the details in the terms or on the order are complete and accurate before you commit yourself to the contract. If you think that there is a mistake, please make sure that you ask us to confirm any changes in writing. Please ensure that you read and understand these terms before you submit the order, because you will be bound by the terms once a contract comes into existence between us, in accordance with paragraph 2.5.
2.2 Any samples, drawings, descriptions or advertising we issue, and any colours, descriptions, images or illustrations contained in any catalogues or brochures (whether online or in hard copy form), are issued or published solely to provide you with an approximate idea of the goods they describe. They do not form part of the contract between you and us or any other contract between you and us for the sale of the goods. Colours, in particular, as displayed online, may vary slightly from the colours of the actual product. We try to describe the colour as accurately as possible. Colours, however, vary on different screen resolutions, so the same colour may look different on a mobile, a desktop computer and in real life.
2.3 If any of these terms are inconsistent with any term of or instruction in the order, the terms in the order shall prevail.
2.4 The order is an offer by you to enter into a binding contract, which we are free to accept or decline at our absolute discretion.
2.5 These terms shall become binding on you and us when we issue you with written acceptance of an order (order confirmation) at which point a contract shall come into existence between us.
2.6 We shall assign an order number to the order and inform you of it in the order confirmation. Please quote the order number in all subsequent correspondence with us relating to the order.
2.7 If you are a consumer (acting outside your business), you may cancel your order in accordance with your rights under the Distance Selling Regulations. This does not apply to the following:
(a) Personalised goods;
(b) Goods made to your specification; or
(c) If you are not a consumer.
2.8 We have the right to revise and amend these terms from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system’s capabilities. You will be subject to the policies and terms in force at the time that you order the goods from us, unless any change to those policies or these terms is required by law or government or regulatory authority (in which case, it will apply to orders you have previously placed that we have not yet fulfilled).
3. Colour Disclaimer
We make every effort to ensure that the colours you see on your screen are as close a match as possible to the actual products. Unfortunately, every computer and mobile screen is different and as such discrepancies can occasionally occur. If you receive any product which doesn’t meet your expectations you can of course return it for a refund.
4. The Goods
4.1 These terms do not affect your legal rights. Advice about your legal rights is available from your local Citizens’ Advice Bureau or trading standards office.
4.2 We shall not be liable for any defect in the goods arising from fair wear and tear, wilful damage, accident, negligence by you or any third party or if you use the goods in a way that we do not recommend or carry out any alteration or repair without our prior written approval.
4.3 We will take reasonable steps to pack the goods properly and to ensure that you receive your order in good condition.
4.4 These terms apply to any repaired or replacement goods we supply to you in the unlikely event that the original goods are faulty or do not otherwise conform with these terms.
5.1 Provided the item is in stock we aim to dispatch within 3 to 4 working days, but more often than not we will your post your item the day after you purchase from the website. If you need something delivered by a certain date please email us to check we can guarantee this before you buy.
Our standard UK delivery charge is £3.00, sent by Royal Mail 1st class signed for. If a next day service is desired, we send via Royal Mail Special Delivery at a cost of £6.95. The cut-off point for ordering a Royal Mail ‘Next Day’ Special Delivery is 1.30pm.
5.2 Delivery of the order shall be completed when the goods are delivered to you.
5.3 Please allow extra time for deliveries outside the United Kingdom mainland, the Scottish Highlands and Islands and other regions which are less accessible to Royal Mail and other carriers.
5.4 If you have not taken delivery of the goods within four weeks of our notifying you that they are ready, we may, after giving you reasonable prior notice in writing, resell or otherwise dispose of part or all of the goods and, after deducting reasonable storage and selling costs, pay you for any excess over the price of the goods or charge you for any shortfall below their price.
5.5 If we are not able to deliver the whole of the order at one time due to operational reasons or shortage of stock, we will deliver the order in instalments. We will not charge you extra delivery costs for this. If you ask us to deliver the order in instalments, we may charge you extra delivery costs. Each instalment shall constitute a separate contract.
6. Defective Goods and Returns
6.1 In the unlikely event that the goods do not conform with these terms and the order, please let us know within 14 days of receipt. Subject as set out below, we may ask you to return the goods to us at our cost and once we have checked that the goods are faulty, we may:
(a) provide you with a full or partial refund; or
(b) replace the goods; or
(c) repair the goods.
6.2 These terms will apply to any repaired or replacement goods we supply to you.
6.3 We hope that you will be delighted with your purchase, however you may return your order within 7 working days following the day of delivery in accordance with your cancellation rights under the Distance Selling Regulations and receive a full refund for the item(s) returned, We regret that COFFEECOPIA cannot refund original postage costs. Returned items which are not in new or unused condition may not be credited.
7. Title and Risk
7.1 The goods will be your responsibility from the time of delivery.
7.2 Ownership of the goods will only pass to you when we receive payment in full of all sums due for the goods, including delivery charges.
8. Price and Payment
8.1 The price of the goods will be as set out on our website at the time of purchase. Prices are liable to change at any time, but price changes will not affect orders that we have confirmed in writing.
8.2 These prices include VAT, charged at the time payment is taken.
8.3 These prices exclude delivery costs, which will be added to the total amount due. For the avoidance of doubt, we will not be liable for any export or import duties, taxes etc. arising as a result of the goods being sent to a destination outside the United Kingdom.
8.4 It is always possible that, despite our best efforts, some of the goods we sell may be incorrectly priced. We will normally check prices as part of our dispatch procedures so that, where the goods’ correct price is less than our stated price, we will charge the lower amount when dispatching the goods to you. If the goods’ correct price is higher than the price stated on our website, we will normally, at our discretion, either contact you for instructions before dispatching the goods, or reject the order and tell you. For the avoidance of doubt, particularly if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as a mis-pricing, we do not have to provide the goods to you at the incorrect (lower) price.
8.5 Payment for all goods must be made in advance by credit or debit card at the time of ordering. We accept payment via Paypal of most major debit and credit cards.
8.6 If you do not make any payment due to us by the due date for payment (as set out in clause 8.5), we may charge interest to you on the overdue amount at the rate of 4% a year above the Bank of England’s base lending rate. This interest shall accrue on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgment. You must pay us interest together with the overdue amount.
8.7 Without limiting any other remedies or rights that we may have, if you do not pay us on time, we may cancel or suspend any other outstanding order until you have paid the outstanding amounts.
8.8 Paragraphs 8.6 and 8.7 shall not apply for the period of the dispute if you dispute the payment owing in good faith and let us know promptly after you have received the invoice that you dispute it.
9. Limitation of Liability
9.1 Subject to paragraph 9.2, if either of us fails to comply with these terms, neither of us shall be responsible for any losses that the other suffers as a result, except for those losses which are a foreseeable consequence of the failure to comply with these terms.
9.2 Neither of us shall be responsible for losses that result from our failure to comply with these terms including, but not limited to, losses that fall into the following categories:
(a) loss of income or revenue;
(b) loss of business;
(c) loss of anticipated savings;
(d) loss of data; or
(e) any waste of time.
However, this paragraph 9.2 shall not prevent claims for foreseeable loss of, or damage to, your physical property.
9.3 This clause does not include or limit in any way our liability for:
(a) death or personal injury caused by our negligence; or
(b) fraud or fraudulent misrepresentation; or
(c) any breach of the obligations implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982; or
(d) losses for which it is prohibited by section 7 of the Consumer Protection Act 1987 to limit liability; or
(e) any other matter for which it would be illegal or unlawful for us to exclude or attempt to exclude our liability.
9.4 We will not be liable or responsible for any defamatory, misleading, offensive or otherwise inappropriate content of any goods supplied by us. You are deemed to have satisfied yourself as to the nature and type of goods to be purchased before placing an order with us. No liability is accepted by us for any offence, or loss you may suffer as a result of the content of the goods.
9.5 Save as provided in paragraph 9.3, our liability to you under this agreement will not exceed the total value of the order.
10. Events Outside Our Control
10.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these terms that is caused by events outside our reasonable control (force majeure event).
10.2 A force majeure event includes any act, event, non-occurrence, omission or accident beyond our reasonable control and includes, in particular (without limitation), the following:
(a) strikes, lock-outs or other industrial action; or
(b) civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war; or
(c) fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster; or
(d) impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
(e) impossibility of the use of public or private telecommunications networks; or
(f) failure by our suppliers to supply the goods to us which are required to fulfil your order.
10.3 Our obligations under these terms are suspended for the period that the force majeure event continues, and we will have an extension of time to perform these obligations for the duration of that period. We will take reasonable steps to bring the force majeure event to a close or to find a solution by which our obligations under these terms can be performed despite the force majeure event. If we have been unable to resolve a force majeure event within three months we shall be entitled to cancel your order without penalty save for refunding to you the purchase price you have paid.
You may not transfer any of your rights or obligations under these terms to another person without our prior written consent, which we will not withhold unreasonably. We can transfer all or any of our rights and obligations under these terms to another organisation, but this will not affect your rights under these terms.
All notices sent by you to us must be sent COFFEECOPIA at 47 Deodar Road, London, SW15 2NU. We may give notice to you at either the email or postal address you provide to us in the order. Notice will be deemed received and properly served on you 24 hours after an email is sent or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an email that the email was sent to the specified email address of the addressee.
13.1 If any court or competent authority decides that any of the provisions of these terms and/or the order are invalid, unlawful or unenforceable to any extent, that term will, to that extent only, be severed from the remaining terms, which will continue to be valid to the fullest extent permitted by law.
13.2 If we fail, at any time while these terms are in force, to insist that you perform any of your obligations under these terms, or if we do not exercise any of our rights or remedies under these terms, that will not mean that we have waived such rights or remedies and will not mean that you do not have to comply with those obligations. If we do waive a default by you, that will not mean that we will automatically waive any subsequent default by you. No waiver by us of any of these terms shall be effective unless we expressly say that it is a waiver and we tell you so in writing.
13.3 Although we sell coffee filters and coffee spoons that are deemed suitable for teenagers. If you are under 18, you may only use our website and submit an order under the supervision of a parent or guardian.
13.4 These terms shall be governed by English law and we both agree to the non-exclusive jurisdiction of the English courts. For the avoidance of doubt, if you are ordering goods to be sent to a destination outside the United Kingdom you should satisfy yourself that your order complies with the laws of that country.
14. Website usage and Permissions
You have permission to electronically copy and print hard copies of pages from this Website solely for personal, non-commercial purposes related to placing an order or shopping with bohomagpie.com. Unless we give you written permission in advance, any other use of this website, its content and its information, including linking or framing to this website, are strictly prohibited.